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No Cancellations Or
Modifications Will Be Allowed After 24 Hours Of Order Placement.
Return Policy:
You have 20 days to return any item or items in their original unopened
package from the date of receipt. You will be credited the full amount minus any
shipping charges and restocking fees. Any special orders may not be returned for
any reason.
We make every effort to pack and ship our products carefully and we expect the
same consideration. All products that are returned need to be packaged in a similar fashion as
when received to ensure damage does not occur, no credit will be issued unless products are
received in good re-sellable condition.
No Unauthorized Returns Will Be Accepted. Please Contact Us Prior To Returning Any Items.
Sample Swatches:
Sample swatches are non-returnable.
Individual Manufacturers Restocking Fees:
*Please note all vendors with a (*) will waive restocking fees if a subsequent order is placed of Equal or Greater value with their product line or collection.
Defective or Damaged Hardware:
If a product is defective or damaged you must notify us within 3 business days, we will ship another at our
own expense upon return of the defective item's. Prior to shipping back any product
we must be contacted either by E-mail or phone at
718-483-7900 to obtain a Return Goods Authorization Number, RGA Number.
Please do not ship anything back with out prior authorization. All returns
must have an RGA Number clearly marked on the package.
No credit will be issued with out this number.
Warranties:
All warranties or guarantees are limited to those offered by the manufacturer.
Most of the Items we sell come with Lifetime warrantees please consult with us about
warrantee policies of individual products.
For further Information please call us at 718-483-7900 or E-mail us.
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NO RE-STOCKING FEE