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Sample Policy

We want you to be satisfied with your hardware purchase.

We realize that choosing the right product is difficult with out the benefit of seeing the tile in person. In an effort to assist you in this endeavor we will be happy to ship as many different sample swatches (1 quantity of each swatch) as you need from any of our participating manufacturers for you to inspect in the comfort of your own home. Our customers' total satisfaction is our primary goal.

How to order

Just click on the "Add Sample to Cart" link to the right of the "Add to Cart" button and the sample swatch for the corresponding will be added to your cart.

Need help narrowing down your selection?

Just call one of our tile experts to help you with your sample order. Our customer sales support center is open:

  • Monday - Friday: 9am to 6pm EST
  • Saturday - Sunday: 11am to 6pm EST


Sample orders are shipped USPS (United States Postal Service). Please inform us if you cannot receive USPS service at the address you provided on your order. All sample orders are shipped FREE.

Once you receive your sample(s)

  • Open your samples and feel free to place them on your cabinets
  • Show them to a friend, get others' opinions, and make sure you're happy with your selection

Please note: Only one sample swatch per color per household.


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